Frequently Asked Questions

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We have provided answers to our most commonly asked questions below.

What is a roof restoration?

A roof restoration is a broad term used to describe the process of cleaning, repairing, replacing broken and damaged tiles and re-coating a roof. A good quality roof restoration not only changes the aesthetic appearance of the roof, it also enhances the longevity of the roof ensuring it stays structurally sound minimising the need for future repairs.

At Back to New Roofing our complete roof restoration process generally includes:

  • An initial inspection and assessment
  • A detailed quote outlining our findings and recommendations
  • Broken & cracked tile replacement
  • Flexible pointing
  • Ridge cap re-bedding
  • High pressure washing
  • Valley changes
  • Dry valley installation
  • Gable Repairs, Dry Gable (Barge Soaker Fascia Cover Install)
  • One coat of liquid adhesive sealant or high build sealant.
  • Two coats of your chosen colour
  • Clean up and removal of all leftover debris from your property
  • 10-Year Written Guarantee.

What is flexi pointing?

Flexipoint is a trade brand name, as the name suggests it is a flexible, pre mixed, pre coloured pointing compound.

Flexible point is a specialised product that was developed for sealing ridge caps, valleys and gables and replaces the old cement concrete method.

Why is Flexible Pointing better than cement?

  • Unlike cement – it’s flexible! As the foundations of your house shift flexi point expands and contracts as required which as a result means no cracking.
  • It is completely waterproof when applied correctly
  • When pointing using cement it almost instantly fades. Flexible point is pre coloured, therefore fade resistant
  • It’s quick drying and rain tolerant in just 90 minutes

How much does a roof restoration cost?

There are a number of variables when it comes to quoting for a roof restoration. Without going out to see the roof it is impossible to give an exact figure. An initial inspection is carried out determining the scope of works that need to be undertaken and the size of the roof – once these are assessed a quotation is given based on this assessment.

I have been quoted $1950 for a clean, seal and two coats of paint, why do you charge more?

There is a major difference between roof restoration and roof painting jobs. Most people that advertise on lampposts or trailers are after a quick dollar. These people can make your roof look wonderful for the short term but can leave you with a roof that is actually in worse condition than what you started with.

Unfortunately in the roofing industry there is an ongoing issue of disreputable workmen and companies ‘cutting corners’ by using inferior products and thinning roof paint (reducing its weatherproof value) all to cut costs and drying time. The paint company’s warranty will no longer be valid and after a few months you will be left with a peeling roof or worse still a leaking roof with little you can do to fix it. Many of these jobs will not include any repointing and broken tiles will be repaired using silicone rather than replacing them, furthermore these cheap jobs will not include valley clips and storm seals which are a necessity in preventing valley tiles from moving in order to prevent leaks.

At Back to New Roofing we will never cut corners in order to give you a cheaper price. Our reputation is important to us and we stand by our promise to deliver the best quality roof restorations and repair services with every job we complete.

Is your work guaranteed?

Yes, the usual manufacturers warranties will apply for all materials used. And all of our roof restorations come with a written 10 Year Guarantee.

What roofing surfaces do you repair and work on?

We specialise in cement tile and terracotta roof surfaces.

Do you make a mess?

When blasting your roof with 4000+psi its inevitable that there will be mess around the outskirts of your property.  At Back to New Roofing we work tirelessly to ensure we leave your house and surrounding areas spotless after each workday. We also keep you updated during the process asking you to ensure that no washing or cars are around the property during the washing process.

Do I need to be at home when work is being completed?

No, we do not require anyone to be home, however, access to power and water is required.

What products do Back to New Roofing use?

We only use the best quality products available, Nutech and Acryloc products have consistently stood the test of time and are now the main products used by Back to New Roofing.

Are you insured?

Yes, we are a fully insured roofing company.

What areas do you service?

We service all of Melbourne’s south-east suburbs including Frankston and the Mornington Peninsula, Bayside, Sandhurst, Carrum Downs, Lyndhurst Langwarrin, Rowville, Glen Waverley, Berwick, Hallam, Dandenong, Cranbourne, Pakenham and all suburbs in between.

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